Shipping: most items are ready to ship and will be mailed within 1 to 2 business days after purchase. 

Returns: I accept returns for non-custom, non-digital items up to 30 days after purchase. Buyer pays return shipping. Refunds are processed after the item is returned in new condition. 

Custom orders: If you see something you like but need a different color/charm/etc, please contact me. I would be happy to work with you.